{"id":7852,"date":"2025-04-28T12:45:38","date_gmt":"2025-04-28T10:45:38","guid":{"rendered":"https:\/\/www.am-creation.com\/?page_id=7852"},"modified":"2025-05-23T11:37:45","modified_gmt":"2025-05-23T09:37:45","slug":"politique-en-matiere-denvoi","status":"publish","type":"page","link":"https:\/\/www.am-creation.com\/en\/politique-en-matiere-denvoi\/","title":{"rendered":"Politique en mati\u00e8re d&rsquo;envoi"},"content":{"rendered":"<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h2 class=\"wp-block-heading\">Production Time<\/h2><p>At A&amp;M Cr\u00e9ation, each piece is handcrafted to order with exceptional care in our workshop based in Brussels, Belgium.<\/p><p class=\"translation-block\">Our products are made to measure for each customer.\nPlease allow an estimated production time of 30 to 35 working days from the confirmation of your order.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h2 class=\"wp-block-heading\">Delivery Zones<\/h2><ul class=\"wp-block-list\"><li class=\"translation-block\"><strong>Deliveries within Belgium<\/strong> :<br>Shipping fees are automatically calculated at checkout, based on the total order amount and product volume.<\/li><\/ul><ul class=\"wp-block-list\"><li class=\"translation-block\"><strong>nternational Deliveries (Outside Belgium):<br>For deliveries outside Belgium, shipping fees will be provided via a personalised quote.\nOnce your order has been confirmed, our team will contact you by email with a specific shipping cost estimate.\nNo shipment will be made without prior acceptance of this quote.<\/li><\/ul><p class=\"translation-block\">Important: For countries outside the European Union, the customer is responsible for all import duties, customs fees, or any other applicable charges.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h2 class=\"wp-block-heading\">Delivery Conditions<\/h2><ul class=\"wp-block-list\"><li class=\"translation-block\"><strong>Deliveries within Belgium<\/strong> :<br>Delivery is made to ground floor level (street level).\nIf specific equipment (crane, lift, etc.) is required to access the delivery site, this must be arranged and paid for separately by the customer.\n\nIf delivery is refused due to lack of access arrangements, the order will be considered a client-initiated return, and return fees equal to 12% of the product value will apply.\nInitial shipping fees will not be refunded.<\/li>\n\n<li class=\"translation-block\"><strong>International Deliveries<\/strong> :<br>Standard deliveries are made to street level.\nIt is the customer's responsibility to ensure all necessary arrangements are in place for receipt of the goods.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h2 class=\"wp-block-heading\">Notification &amp; Tracking<\/h2><p>D\u00e8s que votre commande est pr\u00eate \u00e0 \u00eatre exp\u00e9di\u00e9e, vous recevrez un <strong>email de confirmation<\/strong> ainsi que, si disponible, un <strong>num\u00e9ro de suivi<\/strong> pour suivre l&rsquo;acheminement de votre colis.<\/p><p>Le d\u00e9lai de livraison d\u00e9pendra du lieu de destination et du mode de transport valid\u00e9.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h2 class=\"wp-block-heading\">Important Information<\/h2><ul class=\"wp-block-list\"><li>It is the customer\u2019s responsibility to provide an accurate, accessible delivery address that complies with our delivery conditions.<\/li>\n\n<li>A&amp;M Cr\u00e9ation accepts no responsibility for delivery delays caused by carriers, customs procedures, or other events beyond our control.<\/li><\/ul><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><p>For any questions or further details regarding your delivery, please contact us at:<br><strong><a href=\"mailto:info@am-creation.com\" data-type=\"mailto\" data-id=\"mailto:info@am-creation.com\">info@am-creation.com<\/a><\/strong><\/p><p><\/p>","protected":false},"excerpt":{"rendered":"<p>D\u00e9lais de production Chez A&amp;M Cr\u00e9ation, chaque cr\u00e9ation est fabriqu\u00e9e \u00e0 la commande avec un soin artisanal unique dans notre atelier bas\u00e9 \u00e0 Bruxelles, Belgique. Nos produits sont r\u00e9alis\u00e9s sur mesure pour chaque client.Veuillez pr\u00e9voir un d\u00e9lai de fabrication estim\u00e9 entre 30 et 35 jours ouvrables \u00e0 partir de la validation de votre commande. Zones [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7852","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.am-creation.com\/en\/wp-json\/wp\/v2\/pages\/7852","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.am-creation.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.am-creation.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.am-creation.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.am-creation.com\/en\/wp-json\/wp\/v2\/comments?post=7852"}],"version-history":[{"count":0,"href":"https:\/\/www.am-creation.com\/en\/wp-json\/wp\/v2\/pages\/7852\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.am-creation.com\/en\/wp-json\/wp\/v2\/media?parent=7852"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}